Frequently Asked Questions (FAQs)
❓ 1. What types of products do you sell?
We specialize in premium summer caps, winter beanies, baseball caps, and neck warmers for both men and women. Our products are designed for comfort, durability, and style.
❓ 2. How can I place an order?
Simply browse our collection, select your desired product, choose the quantity, and proceed to checkout. You can pay via UPI, credit/debit card, net banking, or wallet using our secure payment gateway.
❓ 3. Do you ship across India?
Yes! We deliver across most cities and towns in India through reliable courier partners.
❓ 4. How long does delivery take?
Metro cities: 3–5 business days
Other areas: 5–7 business days
Delivery times may vary slightly depending on your location and courier service.
❓ 5. Is Cash on Delivery (COD) available?
Currently, we do not offer COD. We accept secure online payments only.
❓ 6. Can I return or exchange a product?
Yes, you can request an exchange within 2 days of delivery, provided the product is unused and in original condition. Please read our Return Policy for more details.
❓ 7. When will I get my refund?
If your return is approved, your refund will be processed within 5–7 business days to your original payment method.
❓ 8. How can I contact customer support?
You can reach us at:
📧 Email: akshrajay8@gmail.com
📞 Phone: +91 87430 36443
We usually respond within 24 hours.
❓ 9. Are your caps unisex?
Yes, all our caps and beanies are unisex and designed to suit a wide range of styles and head sizes.